Trusted care for your information technology,

so you can focus on what you do best


      

 

 

  

“We chose The Charlton Group after a multi-firm review.  We chose them for their combination of technical expertise and their understanding of my business problems, most of which are not technical in nature.  They are excellent at listening, probing, asking the right questions and learning about my business needs”.

 

 

      


We bring strategic planning, standards, and focus to the daily operation of your technology infrastructure. Small businesses can have difficulty attracting and retaining knowledgeable IT staff because, the work may not keep them challenged. The IT staff that can be retained may not have the experience to provide all the information for the management team to make sound technology decisions. 

 

    • Strategic planning is created with management’s vision and an integrated technology timeline for IT items and projects.  The planning process includes such items as annual service renewals, equipment purchases or replacements, business continuity planning, and budgeting.

 

    • Standards are key for an organization to minimize help desk calls and provide security against invasive threats to electronically stored data.

 

    • Focus is needed to bring together all aspects of technology within an organization to fully leverage, secure, and maintain a solid base infrastructure. Included in this focus are the servers, desktops, laptops, printers, copiers, faxing, software, licensing, inventory, web site, and phones. 

 

For more information on our IT Outsourcing service contact us.

Projects come in all shapes and sizes, from the small and straight-forward to extremely large and highly complex. Each project may require a different level of experience. The Charlton Group can provide the appropriate expertise level for your technology projects.

 

Projects are a sequence of tasks that have a defined outcome, which is different from help desk or single task maintenance items. In most cases the smaller projects can be completed by any knowledgeable IT person. Larger and more complex tasks may require both a technology and business mind set. Finding a person with both these mind sets may not be easy.  This is where we can help and be the temporary Chief Information Office (CIO) or strategic planner. Below are some examples of the type of projects that we have completed;

 

  • Straight-forward projects

- Upgrades to hardware and software

- Writing customized scripts to automate a task

- Office relocation projects with server room design

- Negotiation and management of internet, phone service, copier vendors

 

  • Highly complex projects

- Strategic Planning and budgeting

- Business Continuity Planning (disaster recovery planning)

- Transitioning to a new accounting system

- Research and implementation of a new phone system

- Project management of new web site design

- Consolidation projects involving server virtualization.

 

For more information on we can help you with your technology project contact us.

Business continuity planning (BCP) is the creation and testing of a logistical plan for how a business will recover from an interruption of critical business functions. An interruption could be related to a snow storm, a power outage, building evacuation, or worst case a disaster that destroys the contents of the office.

 

In any scenario where business functions are interrupted, the survivability of the enterprise depends on management’s ability to restore the critical business functions.

 

Very often the losses related to business interruptions are underestimated, as are the benefits of having a business continuity plan that minimizes the impact to a company in an emergency. In the past decade, there have been many events that reinforce the importance of at business continuity planning.

 

The process of developing a business continuity plan may seem overwhelming. This is where we can help. We can provide risk analysis of your IT infrastructure then recommend, implement, document, and test the IT portion of the business continuity plan. Every business should have a business continuity planning even if it is a simple plan to start.

 

For more information on Business Continuity Planning contact us.